14.2.5. Creating Extranet Items

The OfficeClip Administrator is able to create new extranet items. There are several items that can be created within various OfficeClip applications and you can access more details on them in the Understanding Extranet Applications section. The next sections give details on how to make New Shares in each of the available applications.

14.2.5.1. Sharing Group Events in Calendar

The externally-published calendar ensures non-OfficeClip users can view important events and make appointment requests. Internal administration can configure whether to show the event names and other information. The external view dynamically updates based on changes in the connected calendar. According to the configuration, external users may be able to request an event to be added to the calendar. Once an event has been requested, an email will be sent to the user when the event request is accepted.

  1. Click New Share on the button bar. Click Calendar from the list and Name the item in the next screen.

  2. Check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. The next screen enables the administrator to select the fields that will be published to the Extranet. You can select to Show Event Details by checking the box.

  4. You can enable viewers to request appointments via email by checking the Enable request feature and send email box and selecting the email address from the drop down list. Press Next to continue, Prev to go back to the previous screen or Cancel.

  5. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  6. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.2. Sharing Documents

External Extranet users can easily view folders and documents which organization administrators have created and organized for external access. As a safeguard, documents can be locked against accidental overwrite or deletion. OfficeClip users can organize folders, and securely share documents with external extranet users.

  1. Click New Share on the button bar. Choose the Share OfficeClip Documents application and then name the item on the next screen. Click Next.

  2. Check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. The next screen enables the administrator to select documents that will be published to the Extranet. Press the Select button to bring up a pop up screen with all available documents. Choose the document(s) you want to publish and click the Save/Continue button or press Cancel to close the window.

  4. Your selected document will appear in the Select Documents box. Press Next to continue, Prev to return to the previous screen, or Cancel to exit.

  5. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  6. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  7. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.3. Sharing Expense Reports

External users can securely access a variety of expense reports. As a safeguard, reports cannot be shared with public access. Expense reports range from corporate expense reports to expense reports by binder, client, or employee. External users can choose a report from the available selection.

  1. Click New Share on the button bar. Name the item and choose the Expense application and corresponding feature from the drop down lists.

  2. Check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. The next screen enables the administrator to select the fields that will be published to the Extranet. Select a report from the box and press Next to continue, Prev to return to the previous screen, or Cancel.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.4. Creating Knowledge Base

External Extranet users can view an organization's externally published issues and binders, in the form of a Knowledge Base. Issues which have been entered in Issue Tracker will automatically be recorded on the published Knowledge Base website without unnecessary upkeep. A wizard allows the administrator to generate a fully-searchable knowledge base without having to know HTML programming. The knowledge base is dynamic and automatically updated when New Shares are added.

  1. Click New Share on the button bar. Choose the Knowledgebase from the Tracker application and name the item on the next screen. Click Next.

  2. Check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. The next screen enables the administrator to select the fields that will be published to the Extranet.

  4. Choose the project from the drop down list and choose a topic and subtopic for Knowledge Base navigation. From here, the administrator can select the fields that will be published to the Extranet by selecting the checkboxes. Select a filter for the issues from the drop down list and type a welcome message for the Knowledge Base in the text box. Press Next to continue, Prev to return to the previous screen, or Cancel.

  5. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  6. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.5. Creating Issue Capture Form

When external users access the published issue input form, certain features will be enabled depending on the choices made while creating the form. They will be able to enter issues, whether they have public or secured access. The data the external users enter is placed securely into the binder without allowing the user to see any existing data. If users have secure access, they have the option of tracking the entered issue via the web. In this way, customer service issues can be managed and tracked easily.

  1. Click New Share on the button bar. Choose the Public/Secure Tracker application and name the item on the following screen. Click Next.

  2. Check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. The next screen enables the administrator to select the fields that will be published to the Extranet. Select a project from the drop down menu and then choose the fields that you want displayed on the website by checking the box. Other setting options include:

    • the choice of whether an email should be sent to the user when he/she enters an issue,

    • who the issue will be automatically be assigned to,

    • the message shown to the user after the issue is entered, and

    • whether the user should be sent a tracking ticket. A tracking ticket allows the sender of the message to click on a link and go to the detail of the case.

  4. Click Next to continue, Prev to return to the previous screen, or Cancel to exit.

  5. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  6. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.6. Sharing Timesheet Reports

External users can securely access a variety of timesheet reports. As a safeguard, these reports cannot be shared with public access. Timesheet reports range from administrative and billing reports, to reports by employee hour, employee tasks and employee profitability on a project. External users can choose a report from the available selection.

  1. Click New Share on the button bar. Choose the Timesheet Reports application and corresponding report from the expanded list.

  2. Name the item and check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. Select a type of report from the list based on your needs. Press Next to continue, Prev to go back or Cancel to exit.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.7. Sharing Contact Manager Reports

External users can securely access a variety of contact reports. As a safeguard, these reports cannot be shared with public access. Contact reports show information about contacts and the children associated with those contacts.

  1. Click New Share on the button bar. Choose the Contacts application.

  2. Name the item and check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. Select a type of report from the list based on your needs. Press Next to continue, Prev to go back or Cancel to exit.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.8. Sharing Accounts Reports

External users can securely access a variety of Accounts reports. As a safeguard, these reports cannot be shared with public access. Accounts reports show the accounts and the children associated with each account.

  1. Click New Share on the button bar. Choose the Accounts application.

  2. Name the item and check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. Select a type of report from the list based on your needs. Press Next to continue, Prev to go back or Cancel to exit.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.9. Sharing Opportunities Reports

External users can securely access a variety of opportunities reports. As a safeguard, these reports cannot be shared with public access. Opportunities reports give users limited access to see the opportunities and the children associated with it.

  1. Click New Share on the button bar. Choose the Opportunities application.

  2. Name the item and check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. Select a type of report from the list based on your needs. Press Next to continue, Prev to go back or Cancel to exit.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

14.2.5.10. Sharing Projects Reports

External users can securely access a variety of Project reports. As a safeguard, these reports cannot be shared with public access. Projects reports cover allocated projects and reports for project rates.

  1. Click New Share on the button bar. Choose Projects.

  2. Name the item and check or uncheck the box for Active. This makes the feature available for use; external links will not work if they are inactive. Click Next.

  3. Select a type of report from the list based on your needs. Press Next to continue, Prev to go back or Cancel to exit.

  4. The Access Control screen determines the shared item's access permissions. Choose Public or Secured access by selecting the appropriate radio button. Then, if Secured Access is selected, choose whether to allow all secured users, or only select users to have permission. Check or uncheck the box for Show. This allows the feature to be shown or not shown on the Extranet, with external links still functional. Click Save when finished, Prev to return to the previous screen, or Cancel to exit the screen without saving.

  5. The next screen will show you the email you can send out and the link the users are going to need to access the shared item.

See Also:

Extranet Features

Accessing Extranet

Adding Extranet Users

Managing Extranet Users

Editing Extranet Shared Lists

Testing Extranet