21.4.8. Contact Roles

Contact roles will allow you to associate multiple contacts with each opportunity and to give those contacts a particular role in the opportunity, such as Manager or Associate. Associated Contact roles with your opportunities will help you to better manage your opportunities and who is working on them.

  1. Click Contacts from the main toolbar, then click Opportunities from the left toolbar. Click Admin on the button bar and click Contact Roleson the button bar of the Admin menu.

  2. Type the names of the roles you want to create, such as Manager, Contractor, Assistant, etc., and then click Save. Then, click the Related Info button from the top menu of the Admin Screen, select Contact Roles from the Available Entities to Display box, and move it into the Displayed Entities box. Press Save.

  3. Click Opportunities from the left menu bar and then click the icon. At the top are the Related Information, click the Contact Role link.

  4. On the far right of the screen, click the New Contact Role link. The drop down list will display the roles you created within the Admin section. The icon will give a list of Contacts from which you can choose who will have that Contact Role for that opportunity.

  5. If you want a Primary Contact for the opportunity, simply click the radio button beside that person. Click Save when finished.

See Also:

Icons

Fixed Fields

User-Defined Fields

Child Objects

Rename Sections

Rules

Position Fields

Relationships

21.4.8.1. 

21.4.8.1.1. Relationships

Contact Manager provides the ability to create arbitrary relationships between various entities in OfficeClip. For Example:

  • For Real Estate Transactions, a Broker can be a relationship between two Contacts.

  • An Account can be a Partner of another Account

  • A Contact can be a Coordinator for an Opportunity.

To create relationships in Contact Manager, follow the steps:

  1. To create relationships between the modules of the Contact Manager (Contacts, Accounts, Opportunities and Campaigns) click on the icon of the Contact, Account, Opportunity or Campaign you want to add a relationship to, and then click Relation on the Related information tab along the top.

  2. Click the New Relationship link in the table. Your First Participant will be named; you can select the relationship from the drop-down menu and select the Second Participant. Click Save.

  3. The Relationship is now set up between the two participants.

See Also:

Icons

Fixed Fields

User-Defined Fields

Child Objects

Rename Sections

Rules

Position Fields

Contact Roles