Empower Decision Systems, Inc. has used OfficeClip’s Bug and Issue Tracker since 2002 to deliver quality business solutions.
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Challenge:
The company needed to track project tasks and software defects as they developed software systems for
their customers. Tracking tasks and bugs is essential when developing new software, re-using software
components, as well as investigating the technological options of customers.
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Solution:
The OfficeClip Bug and Issue Tracker can be used to track sales, new-hire candidates, or any other project-based items.
OfficeClip also offered a great application for the company to automatically follow software defects and features. With
Empower’s expanding size, associates and clients could securely access their corporate information whenever and wherever they needed it.
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Benefits:
Empower has been a valued customer of OfficeClip since 2002. With a very experienced software development and consulting
team, they found OfficeClip to be complementary to their system.
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Features:
- Projects can be published and used as an external Knowledgebase. The wizard assists in the knowledge base generation, without having to know HTML.
- Project case lists can be sorted, filtered, as well as defined.
- Bug tracking and managing bugs is easy, using the pre-defined bug-tracking template.
- Cases worked on offline and periodically synchronized with OfficeClip server.
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Since 1995, an impressive list of companies has depended upon Empower to deliver quality business solutions. They focus on the functional areas of Supply Chain Management,
Logistics, Transportation Planning and Control, and Marketing and Sales Planning and Automation. Empower has developed software and consulting solutions for small firms as well
as large Fortune 500 companies.
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We have been using OfficeClip for several years to track our software development and system integration projects because it allows us to
collaborate with our development teams and customers who are geographically dispersed. We are very pleased with the product because it allows us
to operate more efficiently.
Doug Stephan
President
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