Innoveer uses the OfficeClip Web Bug & Issue Tracker to manage issues for their client projects.
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Challenge:
Tracking issues in complex projects across various fortune 500 clients had been a challenge.
Innoveer required a configurable issue tracking system that could be accessed via web.
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Solution:
Innoveer uses the OfficeClip Web Bug & Issue Tracker to track issues throughout their client projects.
This includes projects that are implemented in various geographical locations. Project members can now use
secured intranet to record, track and report on the project issues.
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Benefits:
Customer projects can now be tracked over the web. Customizable filters helps in viewing information that are
need at a particular point of time. Professional management reports can be created via the tool.
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Features:
- Authenticated system to enter issues.
- Ability to configure the fields, privilege and reports.
- Configurable filters to create views.
- Ability to access issues in various geographical locations without the need for client installation.
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Innoveer Solutions provides infrastructure management and CRM consulting services to organizations throughout
North America and Europe, delivering customized solutions to help clients achieve business growth and gain competitive advantage.
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After using OfficeClip for client projects for a number of years we can say that we and our clients are completely satisfied with their products and services.
Pablo Gersberg
Director
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