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Knowledge Base
Using the Knowledge Base for existing and newly created issues
is a limitless feature for communicating useful project information to external users.
Customer Portal - Knowledge Base View
The necessary HTML is automatically generated, taking the guesswork out of
publishing. Since the data is dynamic, it is updated immediately
as cases are modified or created in the corresponding tracker project.
OfficeClip Extranet - Knowledge Base Configuration
The Knowledge Base can be customized to show a company logo,
header, footer, search page, or menu, so that it has the look and
feel of the rest of the external website.
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