Compare Contact Manager Editions


Common Features

Feature Standard Edition Professional Edition Enterprise Edition
Limits
File Uploads Unlimited Unlimited Unlimited
Support
  • Email Support (5-business days)
  • Email Support (1-business day)
  • Emergency Phone Support (24 hrs)
  • Email Support (1-business day)
  • Phone Support (9AM-5PM EDT weekdays)
  • Emergency Phone Support (24 hrs)
Upgrades Free Free Free
Mobile Access
Customer Portal
Changing Logo and Branding

Contact Manager Features

Feature Standard Edition Professional Edition Enterprise Edition
General Features
Basic CRM
Customer Portal
Attach/Link Documents
Custom Fields 1 5 Unlimited
Daily Call List
Drip Marketing
Workflow Rules
Functionality
Activity Tracking
Capture Leads via website
Scheduled Reports
Email Linking
Reports Designer
Activity History Past 7 days Past 90 days Unlimited
Remove Duplicates Wizard
Relationship Tracking
Invoices
Create and Send Invoices
Template Customization coming
Accepting Online Payments
Campaigns
Create and Send Campaigns
Campaign Integration coming
Reusable Campaign Templates
Tracking Customer Issues
Capturing Issue via Web / Email
Document Manager
Sharing Documents
Syncing Documents coming
Change History Past 15 days Past 3 months
Document Versions
Team Calendar
Basic Features
Calendar with Drag and Drop
Scheduling Meetings
Recurrence
External Interfaces
Dymo Label Printer
Rest/Soap API
MS Outlook Synchronization
Google Synchronization
Limits
Maximum contacts unlimited unlimited unlimited

Administrative Capabilities

Feature Standard Edition Professional Edition Enterprise Edition
Delegated Authentication
Manage Applications
Manage Email Templates
Roles and Privileges
SMS Messaging

Customization and Programming Interface

Feature Standard Edition Professional Edition Enterprise Edition
Profiles
Site Customization
Rest/Soap Api