The following table provides an overview of several key features of OfficeClip Bug & Issue Tracker.
Managing Issues
Feature
Description
Tracking Issues
Issues can be color-coded and style-coded for effective tracking.
Unlimited issues can be created per organization and per binder.
Flexibility in content
Case content is highly flexible as new cases can be entered with as much or
as little detail as needed.
Bug tracking template
Pre - Defined Bug tracking template enables
easy tracking and management of bugs.
Document Attachment
Allows documents to be attached with the issues.
Issue Notes
Allows users to attach and track notes with each issue.
Binder Based Tracking
Separate binders can be created to track software bugs, sales, new-hire
candidates, or any other project-based items - a great application for
service industry.
Reports
A set of pre-configured reports are available for quick view of the contact
status. In addition user-defined reports are available that allows
customizable filters and fields.
Filters
A filter wizard helps creation of filters that can be used to view a subset
of contact information.
Sort Data
Issue lists can be sorted by any available fields (case id, date created
or modified, etc.)
Quick Search
A quick search feature allows searching information across all
(or some) fields.
Hierarchical Organization
Feature
Description
Binders
Each organization can have an unlimited number of binders.
Issues
Binders contain a list of issues that are entered by the users.
Fields
Each issue contains a number of pre-defined fields, as well as a facility to
attach documents.
Restrictions on Data Access
Administrators can restrict data entry at the field level and application
level.
Extranet Data Entry
Feature
Description
Email enabled
Issues can be captured via email.
Case Entry Form
A issue entry form can be generated to provide a CRM solution for the
organization.
Access to non-members
Non-members securely input data into the project without seeing existing data.
Privileges to Non-member
Non-members have the option of tracking the issues they have
entered via web.
Information Exchange
Feature
Description
Project Structure
Project Structure import and export from csv and xml files.
