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Bug Tracker Home
Web Issue Tracking Software - Technical Overview
IT departments, Sales Forces, and Human Resources personnel can all benefit from the OfficeClip's highly-configurable, easy-to-use
Web Issue Tracking Software.
It is designed to run on a Web Server that can be accessed via a Web Browser or Web-Enabled Mobile Device. It is implemented using the
Microsoft .Net framework ®,
which provides flexible configuration and implementation on various Web Browsers.
This overview describes the features and functionality offered with the OfficeClip
Web Issue Tracking Software,
an easy to use, affordable and low maintenance enterprise
Bug Tracker
Solution.
Platform Independent Client
OfficeClip
Bug Tracker
is designed to run on a Web Browser, which ensures platform independence when used on
Desktop and Mobile Devices.
Powerful backend Sql Database
All
Bug Tracker
information is stored in an
MS SQL Server Database,
providing Architectural Power and Flexibility in a data-driven environment. OfficeClip
Web Applications
are bundled with the
Sql Server (Express Edition),
which provides a Low-Cost, Low-Volume Database solution which can later be migrated to a High-Load, High-Availability Platform.
Knowledgebase Publishing
Using an intuitive wizard, any
Issue
of Project can be converted into a Fully-Searchable, Dynamic, Read-Only Knowledgebase that can be used by
Non-Member Extranet
users.
High-Level Information Flow
OfficeClip
Bug Tracker
uses a Web Based Client to create or access events. The request goes to the Web Server, that distributes uses the Business logic to Communicate with the
SQL Server Database.
Figure: Web Bug Tracker Information Flow
System Requirements
Web Issue Tracking Software
can be
Installed
on an enterprise server behind a firewall and can be accessed throughout the Organization via a Web Browser. Depending on the
Security
needs of the Organization, the Web Server and Network can easily be configured to access OfficeClip, outside the
Corporate Firewall.
| Hardware |
Web Server and/or the Database Server (it is assumed that
both will be installed on the same machine).
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Pentium 4 -350 Mhz, 256 MB RAM and 50MB Hard Drive. |
Dual Core Processor - 600 Mhz with 512 MB RAM and 1GB Disk Space or higher. |
| Operating Systems |
XP Professional, windows 2003 or higher. |
Windows XP Professional / Windows 2003/2008 Web Edition |
Windows 2003 Server/Windows 2008 Server. |
| Web Server Software |
The Web Server that handles client's requests |
IIS 5.0 |
IIS 5.0/IIS 6.0 or higher |
| Database |
The Database Management System |
Sql Server (Express Edition) - Bundled with OfficeClip, or Sql Server 2000 |
Sql Server 2005 |
| Client Browser |
The client browser specification that is used to access the system |
IE 6.0, Firefox 2+, Safari or Chrome |
IE 8.0, Firefox 3+, Safari or Chrome |
Related Links
Web Bug Tracker - User Manual:
Html (with frames)
Note: To open the Windows Help Format file of OfficeClip
Web Issue Tracking Software
, download the file to your computer, Right Click on it and select Properties. Then click Unblock. After unblocking the
Bug Tracker
file, it can be opened by double clicking on it in Windows Explorer.
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