Web Bug Tracker

Overview

A software development organization has to make sure that most of the software defects are identified, assigned, tracked and repaired within a fixed time. A service organization also has to deal with many issues and has similar tracking needs. Although some of these things can be accomplished by using the excel spreadsheet, flat files or home grown database, things can quickly get out of hand. This demands the use of a professionally designed issue tracking system.

Availability of many bug and issue trackers in the market makes it difficult for organization to select the right software for its needs. The ultimate goal of an organization is to select reliable software that meets its needs at the minimum investment. Often evaluators do not have enough time to go through most of the required features during evaluation before selecting a product. This article attempts to provide a logical way to evaluate an issue and bug tracking system by matching organization needs with the features of the product.

Page: 1 of 6