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Cloud Security: more than credit report of celebrities?

by SK Dutta 13. March 2013 17:05

 

By now you must have heard that someone has hacked (or fooled) the credit reporting agencies and published the credit report of celebrities like Aston Kucher, Vice President Joe Biden, Michelle Obama etc. on a website. This news came up late yesterday and even though the FBI is after the perpetrator(s), the website is still up and online... (as of 4PM Mar 13, 2013). We see many cloud providers touts the security of their cloud with 24 hours gated entry and other bells and whistles. Does it matter anymore if there are so many holes that hackers can get information from even the most protected sites like white house, CIA, credit reporting companies etc. and post them on internet?

This reminds me of few questions we get from our customers to help them decide whether they should use our cloud version or the installed version of the software. So here is my take on what you should consider while deciding on whether to rent your application on cloud or keep it in-house.

CRM Workflow and Drip Marketing...

by SK Dutta 21. February 2013 13:11

OfficeClip version 10.1 includes a CRM workflow module that was requested by our customers.

Drip marketing allows pre-created messages to be sent to prospects and customers at regular intervals. OfficeCip Workflow adds the ability to create appointments, tasks, send campaigns and enter into daily call list.

Let us know how this new feature is working out for you

How can you restrict your users to see Accounts for a particular state?

by SK Dutta 15. January 2013 16:53

Today I got a query from a customer who is in a business where you they have users or agents in multiple states and he wants to make sure that they work on their own accounts. Here is how to do this in OfficeClip CRM

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Create your holiday address labels in OfficeClip

by SK Dutta 13. December 2012 17:54

There are few ways to create address labels in OfficeClip

  1. Export the contacts from Contact Manager in the csv format and then use the Avery Label Creator program (free) to create the labels. How to Video: http://youtu.be/lEN4O8dSz7c
  2. Export the contacts as in previous step and then use Mail Merge inside Word.
  3. Download the OfficeClip Word Addin and create the label within Microsoft Word merging the document
  4. If you have a DYMO LabelWriter printer, you can now directly print labels from OfficeClip. Go to Contact Details and from the Tools menu (top right) select the Dymo LabelWriter option.

OfficeClip New Release 9.2.10

by SK Dutta 23. July 2012 14:02

We have done an yet another service release with a couple of enhancements and some fixes. Thank you for your time for reporting bugs and suggesting enhancements:

  • Enhancement: CRM activities are now grouped as Completed and Pending and additional icons are provided to complete or edit a task or event
  • Enhancement: Modified Clone features in the CRM module to copy all fields is implemented
  • Fix: Users were not getting reminders before subscription expires
  • Fix: Additional timesheet submission emails were going to the users
  • Fix: Cannot update the status of the invoice to Paid In Full
  • Fix: In IE9, new timesheet screen was giving error when somebody types any character in Account/Project or Task dropdown
  • Fix: Opportunities inline edit was not working for certain fields
  • Fix: Account > Activities, start date and end date was not shown properly
  • Fix: In New Task module, if a rurring task is added without a due date then error was coming
  • Fix: Clicking Save or Cancel in Issue Tracker admin screens were giving digital signature error
  • Fix: In Mobile > Accounts, created user and date was not showing
  • Last month $50 amazon certificate winners

    by SK Dutta 16. July 2012 21:15

    Last month (Jun 16, 2012 to Jul 15, 2012) we solicited feedback from you and you have given us some great feedbacks. The $50 amazon certificate winner are:

        Michael Monica from Greznet
        Melissa Bartels from Sailfish Boats
        Mike Morgan from ROS
        Noelani Berkholtz from BookIt.com

    We would take this opportunity to thank everyone else who has given any feedback during this period.

    Next month (between July 16 - Aug 15) will give out 4 amazon.com certificate for $50 for your feedback.

    You can send feedback via Email or via LinkedIn Group

    Thank you for your feedback. You make OfficeClip better!

     

    Google Sync for OfficeClip Contacts and Calendar

    by SK Dutta 27. June 2012 14:29

    Starting with the new release (9.3) you will be able to synchronize OfficeClip information with your Google account. This article explains the capabilities and provides some tips for better synchronization. To access the synchronization module go to Contacts > Import/Export > Google Sync.

    Select the sync parameters (explained below) and click on Sync Now.

    The following entities can be synchronized:

    1. OfficeClip Contacts: All OfficeClip contact fixed fields will be synchronized with Google Contacts (Google Contacts can be accessed from http://google.com/contacts). Notes history will show up in the Google Contact description column and it will synchronize both ways.
    2. OfficeClip Calendar: All calendar entries in OfficeClip can be synchronized with Google Calendar. 

    10 ways to make the most of your virtual team

    by SK Dutta 16. April 2012 15:37

    Information distance is becoming more and more independent of geographical distance. Outsourcing projects and virtual teams are becoming commonplace in software development and other related business. 

    Project management in virtual teams is a challenge because some of the traditional time and material concepts breaks down when worker works on their own schedule.

    Based on my experience with virtual teams, I have compiled a list of things that can make it more efficient.

    More...

    Tips on keeping your data safe in the Cloud

    by SK Dutta 4. April 2012 13:59

     

    While reading a recent news article 1.5million account numbers hacked after Visa and Mastercard card data theft I started thinking about how much of my personal and business data is kept on somebody else's cloud. In todays networked environment you have your profile information on social networking sites, financial information with credit card companies and banks, and your business information on many cloud networks.

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    12 productivity tools for 2012

    by SK Dutta 8. January 2012 08:17

    I tried to compile twelve good productivity tools that I plan to use in 2012. All these tools are free and some of them have professional paid edition.

    More...

    New OfficeClip Release (9.2.5) with lots of new features

    by SK Dutta 10. December 2011 21:23

    We have now released the newest version of OfficeClip 9.2.5, that incorporates, in addition to numerous bug fixes, implementation of many feedback that you had been giving us in the past few months. Thank you for all your feedback and suggestions for improvements.

    To explain all the features will make this newsletter long, so I have decided to highlight the salient points here. I am planning to offer a webinar next week to go through all these features, check your email for the invitation.

    More...

    Data security when working with a partner organization

    by SK Dutta 2. September 2011 07:57

     

    Yesterday one of our customers wanted to know how he can invite the employees of a new outsourcing company (he is working with) to OfficeClip but keep them from seeing internal information of the company. 

    Sometimes people have to go extra mile to hide their information. For example, if you want to give access to somebody to your personal computer, you may want to make sure that they do not have access to folders or files on the hard drive.

    More...

    Apple from Newton Pad to iPad

    by SK Dutta 25. August 2011 08:01

     

    Although this board is used for making our product announcements, I could not help reacting to the news.

    Steve Jobs departure from Apple is a well anticipated event since his leave of absense back in 2004. Although I do not personally own any Apple devices (except the company owns a few for testing purposes) and not too many of my friends do (yes I am branded out of fashion and opted for open android), I still could not part with my, now unusable, Newton Pad. I had hoped that Apple would bring back Newton after Steve Jobs came back as CEO and felt sad when he killed it! http://en.wikipedia.org/wiki/Newton_(platform)

    It was revived many years later with iPad, which was a category creator, and I would say is "Newton done right". Then we saw the years of copycats (per Steve Jobs)! There were windows based tablets before iPad but nobody understood the opportunity of bringing it for masses for a resonable price before Apple (Microsoft failed a few times!). It was a combination of innovation, think different branding (http://en.wikipedia.org/wiki/Think_Different), vision of Steve Jobs and well executed marketing machine.

    Now looking at how investor confidence showed up in the market post Steve's departure, it seems that Apple is under pressure to continue to innovate for the next few years to shift the brand focus away from Steve Jobs as continuous innovator and CEO. We all expect from Apple to come up with innovative products every two years or so. If they stay with +1 improvements it will create opportunities for other competitors to come closer.

    Maybe HP killed their tablet too soon!

     

     

     

    Inexpensive Hosting Options for OfficeClip Suite

    by SK Dutta 26. July 2011 06:39

    OfficeClip is an all-in-one suite of Software that allows management of Employees Time and Expenses, keeping track of your Prospects, Customers, Opportunities and Issues . It also has feature to send Invoices and get paid on-line.

    Many of our customers choose the installed version (where your install it on your own server) of the software as compared to the hosted version (on the cloud) because they want full control of their data. Some of our installed version customer wants to host OfficeClip on a shared hosting or dedicated hosting at a service provider. With OfficeClip 9.1 it has become easy to install in a shared or dedicated host using manual installation.

    We looked around for cost effective hosting providers for our customers so that OfficeClip can be installed outside the firewall. the top 2 are given below:

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    Changes in OfficeClip New Release 9.1

    by SK Dutta 28. June 2011 08:54

    We are excited to announce our new release of OfficeClip 9.1. This is a major release and has been made possible because our users have provided us lots of feedback in our feedback site. In this release we bring you a new Application called Paid Time Off. It is now possible to track employee paid time off (PTO) and manage vacation accruals. Other major enhancements include ability to control the page size and using template to create the login screen. In addition to this we have made a lot of small enhancements and many bug fixes.

    Use OfficeClip Invoices for Payment Processing

    by SK Dutta 24. May 2011 07:03

     

    The OfficeClip Invoice application can now accept payments via credit cards, debit cards, Paypal and your customer's bank account (ACH payments available only in the US).

    OfficeClip creates a seamless workflow for the entire process. An invoice is created and sent to the customer via OfficeClip extranet. The customer can then open the invoice by clicking on a link on their email. Upon presentation, the customer can pay for the invoice by clicking on the Pay button. Payment can be made using a credit card, Paypal or bank account. Upon payment, an email will be sent to you and the customer as the receipt for the payment.

    More...

    Use SMS alerts with OfficeClip

    by SK Dutta 11. May 2011 06:43

    Do you need to notify your team members that the meeting which is going to start in 30 minutes is rescheduled?

    When there is a need to notify people urgently, group SMS (or mobile text messages) is a useful tool. OfficeClip alerts supports quick text messages (SMS) in addition to emails. Sometimes, when people are on to go, mobile phones are useful for communicating various information like:

    More...

    How to run OfficeClip Instance on the Amazon EC2 Cloud

    by SK Dutta 9. March 2011 17:51

    Many of our customers have requested to host their installed version of OfficeClip outside their company. In this article we present a simple way to host OfficeClip on the Amazon EC2 cloud. OfficeClip uses Windows 2008 Datacenter OS and Sql Express 2008 image on the Amazon EC2 cloud. Running OfficeClip on the amazon EC2 cloud will provide you with the following benefits:

    • You can run the installed version of OfficeClip on a dedicated server.
    • There is no need to install OfficeClip, the installation is already done for you and you can just configure and run it.
    • You have the flexibility to increase or decrease the machine resources based on your needs.
    • It is cheaper than many dedicated or virtual servers you can find in the market.

    More...

    Creating labels using Contact Manager

    by SK Dutta 28. February 2011 18:56

    Many users have asked about a simple way to create Avery labels using the OfficeClip. Web Contact Manager allows you to create labels in few easy steps. You will need to export the contact address from OfficeClip and then use the tool from the Avery website to create the label in Microsoft Word. The steps are given below:

    1. Export appropriate contacts from the OfficeClip Contact Manager as CSV file
    2. Download the Avery wizard for Microsoft Office from the Avery website
    3. Merge your contact data with the Avery Wizard
    4. Print the label, peel and put in envelope

    More...

    How to manage duplicates in the Contact Manager

    by SK Dutta 8. February 2011 02:00

    OfficeClip Web Contact Manager allows administrators to manage duplicate entries. Duplicates can occur when data is entered or imported from various sources. The most likely reason for duplication is when data is imported without preprocessing and cleaning. OfficeClip presents all the duplicate sets to the user in an organized format allowing them to Skip, Merge and Delete duplicate entries.

    This article explains various ways duplicates can be found in your contact files and how they can be resolved. Note that the users without administrative privileges will not have access to this feature.

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