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Discussions on OfficeClip Products and Services

Social Networking changes in OfficeClip

by SK Dutta 12. January 2011 17:23

With 2011 we have add two more ways for our users can communicate with us better. The first one is to capture your Ideas and Feedback in a better way and the second an OfficeClip Facebook Page to keep in touch with our customers who already has facebook account.

The new OfficeClip Feedback system allows users to:

  • Enter ideas and feedback
  • Vote on existing ideas and feedback
  • Keep track of the status of feedback. OfficeClip developer would monitor this forum and post statuses on each feedback
Every month we are giving away a $50 amazon.com gift certificate to the most useful and popular feedback on the feedback forum.

The OfficeClip Facebook page will let you keep track of all the changes that are going on with OfficeClip products and services.

In addition to this we have OfficeClip Blog site, Tweeter feed, LinkedIn Page and Support Forums. Join us in these forums to get more information about OfficeClip.

Photo courtesy hanspoldoja

 

Security of the Microsoft IIS 7.5 SMTP Server...

by SK Dutta 17. December 2010 15:11

This week our IIS SMTP (Internet Information Server, Simple Mail Transfer Protocol) server was compromised and spammers were able to get control of it and started sending spams from all over the world. When the server started running low we found that there are around 100,000 spam mails in the SMTP queue (and similar numbers in the Bad Mail folder). Some of our customers did not get some of their mail delivered. We have since corrected the problem. Some of our customers are using SMTP in IIS to send their emails via OfficeClip Installed Version. I will relate some precautions to be taken in such a situation.

  • Always enable the SMTP log in the IIS
  • Create an alarm if the SMTP log is becoming too big, too fast
  • Set the SMTP port to some higher port number instead of 25
  • Make sure that you put the correct IP addresses of the machines in the SMTP Relay settings
  • If the SMTP server gets compromised, check all the blacklists and work with your SMTP to get removed from the list.

OfficeClip Release 8.2.5

by SK Dutta 7. December 2010 16:43

 

Thank you for your patience and feedback, we are now in 8.2.5. Here is the summary:

  • Enhancements on Invoices
  • Use Microsoft Word® to create and send campaigns
  • Tags are more visible and useful
  • Ability to move or hide contact fields

Enhancements on Invoices

In this release we have made the Invoice application more useful and stable. Following are some of the many enhancements we made to this application:

More...

Send Invoices to your Customers using OfficeClip

by SK Dutta 27. October 2010 13:16

OfficeClip now has a new application for invoicing customers. There is no need to export or synchronize your accounting system information with OfficeClip. You can directly invoice customers from within OfficeClip.

This feature will be useful for our service oriented users who does their Contact Management, Account Management or Web Timesheet using OfficeClip. It is available as an add-on to OfficeClip Web TimeSheet and Contact Management module.

More...

Share Project information with your customer

by SK Dutta 5. October 2010 21:10

OfficeClip Extranet allows you to share your project information with your customers and service providers. For example, suppose you want to share timesheet summary with your customer so that they can, at any time, see how much time is spent on various tasks. You will need to follow the steps below:

  1. Create a Timesheet Report that you want to share and save the report
  2. Create an Extranet customer login
  3. Create a Share for the report that you creted and give access only to your customer
  4. Send the automatically generated email to the customer

More...

Changes in Release 8.2.3

by SK Dutta 21. March 2010 14:02

We have introduced major changes to this new OfficeClip release. We thank everyone who has given us feedback on the features implemented in this release. Following are the highlights:

  • Implementation of Tags and Tag Groups
  • OfficeClip for Blackberry & Droid
  • Changes to the Free Edition
  • Minor enhancements and fixes

More...

Strategies for Managing Remote Offices Efficiently

by SK Dutta 25. January 2010 14:58

Managing data in a remote office is often complex and challenging. Some tasks can be completed independently, but others require consolidation. Potential issues include the following:

  • How are your employees billing their time?
  • How are projects being implemented?
  • Are problems communicated effectively between branch offices?
  • Are internal issues and customer issues tracked efficiently?
  • Are resources having special knowledge being used effectively by various organizations?
  • Are these organizations securing all data?
  • Are processes that can be tracked centrally (e.g., contacting leads via phone) be done more efficiently?

More...

OfficeClip on the iPhone and iPod Touch

by SK Dutta 20. January 2010 15:02

OfficeClip is now available on iPhone™ and iPod Touch®. It is available as a web application with a look and feel designed to be compatible with the UI style of the iPhone, and the following applications of OfficeClip now work on the iPhone:

  • Calendar - Allows creation of meeting and group events. Recurring events are not supported.
  • Contact Manager - Allows creation and management of contacts. Creation of new filters and reports are not supported.
  • Account Manager - Allows creation and management of accounts. New filters and reports are not supported.
  • Opportunities - Allows creation and management of opportunities. New filters and reports are not supported.
  • Campaigns - View and edit campaign details. Designing new campaigns or sending campaign emails is not supported.
  • Timesheets - Allows creation of new timesheets, as well as editing, submitting, and approving timesheets. Reports are not supported.
  • Expenses - Allows creation of new expenses, and editing, submitting, and approving expenses. Reports are not supported.
  • Task Manager - Create, edit, and manage tasks.
  • Notes - Allows creation of personal and organization notes.
  • Issue Tracker - Ability to create new issues, and assign and manage issues.

More...

Two inexpensive ways to do Backup, File Replication and Synchronization

by SK Dutta 8. December 2009 11:32

Backup Disk

If you do a Google search on Backup, File Replication or Synchronization software you will see hundreds and thousands of hits. I want to share with you two tools we have been using effectively for sometime that a small business can use for little or no cost.

  • SyncBack - Allows you to sync your files from your computer to an ftp site. This is essentially a nice ftp backup utility with lots of options.
  • DeltaCopy - It can synchronize large files very quickly by sending differences between the files in small compressed chunks.

More...

Cloud Computing: Is Dedicated Hosting still Cheaper?

by SK Dutta 2. December 2009 17:54

Cloud Computing

This week one of our customers called and asked us to provide some advise on whether to host OfficeClip Contact Manager to a Virtual Private Server (VPS), Dedicated Server or Cloud. This led me to look at various options on cloud computing as it exists today.

Is the Cloud Computing cheaper than Dedicated Host?

More...

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