Standard Edition For individuals and small teams

Free

  • Unlimited Users
  • Unlimited Upgrades
  • Free e-mail support

Professional Edition For startups and growing teams

$24 /user

  • One-time payment (no recurring fees)
  • Unlimited Users: US$1,800
  • 30-day free trial & support

Enterprise Edition For power users with all the advanced features

$96 /user

  • One-time payment (no recurring fees)
  • Unlimited Users: US$7,200 + source code
  • 30-day free trial & support

Common Features

Feature Standard Edition Professional Edition Enterprise Edition
Limits
File Uploads Unlimited Unlimited Unlimited
Support
  • Email Support (5-business days)
  • Email Support (1-business day)
  • Emergency Phone Support (24 hrs)
  • Email Support (1-business day)
  • Phone Support (9AM-5PM EDT weekdays)
  • Emergency Phone Support (24 hrs)
Upgrades (optional)
  • Free
  • Free for 1st Year
  • 20% from 2nd Year
  • 40% for Missed Renewals
  • Free for 1st Year
  • 20% from 2nd Year
  • 40% for Missed Renewals
Mobile Access
Customer Portal
Changing Logo and Branding

Issue Tracker Features

Feature Standard Edition Professional Edition Enterprise Edition
Capturing Issues via web
Add Notes
Capturing Issues via Email
Customer Ticket Tracking
Color Coding
Project Templates
Scheduled Reports
Documents Attachment
Creating Knowledge Base coming
Issues Templates
Reports Designer
Notification Rules
Escalation Rules
Custom Fields 1 5 Unlimited

Administrative Capabilities

Feature Standard Edition Professional Edition Enterprise Edition
Delegated Authentication
Manage Applications
Manage Email Templates
Roles and Privileges
SMS Messaging

Customization and Programming Interface

Feature Standard Edition Professional Edition Enterprise Edition
Profiles
Site Customization
Rest/Soap Api

Contact Information

OfficeClip LLC
3301 Buckeye Road, Suite 209
Atlanta, GA 30341

Tel (US/Canada): (888) 666-8164 (Toll Free)
Tel (All): +1 770-448-7375

(Business hours: 08:30 - 17:30 (Eastern Daylight Time) Mon - Fri)

Support: ocsupport@officeclip.com
Sales: ocsales@officeclip.com
Blog: Small Business Discussions
Forum: OfficeClip Support Forum

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