Issue Tracker

Issue Tracker will Benefit your Organization

• More Value for Money - OfficeClip Issue Tracker provides a high benefit at a low cost of adoption.
• Improved Customer Service - Customers can enter issues via our email capture tool, allowing for new issues to be immediately put into the system. This open communication will also keep the status of the issues extremely up to date.
• Accessible Anytime and Anywhere - You can access OfficeClip Web Issue tracker via web browser, eliminating the need for installing a client software or Active X control and providing ultimate flexibility for any team.
• Issues Tracked with Ease - Create groups, called binders, that match your current and ongoing projects. This enables you to keep all your issues organized and track them efficiently.
• Easy to Use - OfficeClip Web Bug Tracker has pre-defined project tracking templates to ensure a truly user-friendly application.
• Integrated Solutions for Your Company - With Issue Tracking software, each group can have an unlimited number of issues and projects and documents can be attached to each project issue. Additionally, data access is simplified through user-defined settings.
• Secured Information Access - Administrators can restrict data entry at the field level and application level.

Features of Issue Tracker

• Integration - You can move issues back and forth between OfficeClip and MS Excel via the import/export function.
• Limited Use for External Customers - Non-members can enter and track the status of their submitted cases via the web.
• Interactive Reports - You can choose from many pre-configured and user-defined reports, which can be exported in various file formats.
• Email Capture - Issues that are entered by external customers can be captured via email and automatically recorded in the project.
• Knowledgebase - This external knowledgebase allows projects and issues to be published.

Detailed Feature List

Additional Information

OfficeClip Tracker FAQ

OfficeClip Architecture Document

OfficeClip Issue Tracking Software User Manual: Html (with frames)