Contact Manager
A Contact Management System (CMS) is an integrated office solution that allows
organizations and individuals to record relationships and interactions with
customers and suppliers. This information includes all emails, documents, jobs,
faxes, calendar and more. This type of solution is gaining more and more popularity
as companies want to control all this information from a single integrated
application, instead of having different proprietary applications, each with their
own data collection systems (
Wikipedia).
With OfficeClip Contact Manager, in addition to tracking notes, events, tasks,
documents, emails etc. you will be able to track customer issues and detail history
of each changes. In addition, it allows you to send email campaigns to your
prospects and customers.
Even though our Contact Management System is contact focused, it can also track
Accounts (Customers), Opportunities and Campaigns. Each application contains
comprehensive canned and user-defined reporting that helps management get a 360
degrees view of all the contacts.
Timesheet Tracking
Our timesheet feature allows your employees to enter and track hours as well as
daily descriptions of task and goals completed. It also gives you the ability to
approve and deny employee hours before it is routed to accounting.
Expense Tracking
OfficeClip also provides an Expense Tracking system which allows you keep track
of employee and account expenses.
Issue Tracker
Our issue tracking feature allows your company to keep a list of issues reported
by customers or employees. The tracker also allows for you to update and resolve
reported customer issues allowing your company to move forward effectively and
efficiently.