Contact Manager
A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more. This type of solution is gaining more and more popularity as companies want to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems (
Wikipedia).
With OfficeClip Contact Manager, in addition to tracking notes, events, tasks, documents, emails etc. you will be able to track customer issues and detail history of each changes. In addition, it allows you to send email campaigns to your prospects and customers.
Even though our Contact Management System is contact focussed, it can also track Accounts (Customers), Opportunities and Campaigns. Each application contains comprehensive canned and user-defined reporting that helps management get a 360 degrees view of all the contacts.
Timesheet Tracking
Our timesheet feature allows your employees to enter and track hours as well as daily descriptions of task and goals completed. It also gives you the ability to approve and deny employee hours before it is routed to accounting.
Expense Tracking
OfficeClip also provides an Expense Tracking system which allows you keep track of employee and account expenses.
Issue Tracker
Our issue tracking feature allows your company to keep a list of issues reported by customers or employees. The tracker also allows for you to update and resolve reported customer issues allowing your company to move forward effectively and efficiently.
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