Searching and Filtering Issues

This feature allows you to search for issues by typing in a keyword and selecting a field, such as Description. For example, you could search the Description field for the word timesheet, and all issues with this criterion would show up in the list.

This feature is helpful for finding issues that may be related to a certain project, period, user, etc. without having to read through the entire issue list manually.

Search Issues

  1. Click on a binder name to view the Issue List.

  2. To search issues, type the relevant words into the Search for text box and select a field from the Any Field drop-down list. You can search issues by a title, description, status, etc.

  3. Click Go. The search results will be displayed.

Sorting Columns

  • You can also sort the issues from the Sort By column at the top right corner of the issue list.
  • A drop-down list will appear. You can sort the issues by created date, modified date, status, assigned to, etc.

Filters

Users can create filters to better customize their searches. Filters allow the user to specify many criteria and save them for future use. You can also remove filters when you no longer need them.

  1. To create a filter, click New Filter.

  2. On the next screen, click Set Filter.

  3. Select filter options to create the filter and click Save.

  4. After saving give the filter a name and click Save & Search. .

  5. You will see the list of issues as per the filter created.

  6. To delete the filter click the Remove button and to view the details of the filter click on the Detail button.