Issue Tracker for Organizations
OfficeClip's Issue Tracker application helps you to track and fix software issues. This tool is simple, easy to use, and Free for unlimited users .
Binders
✓ Allows categorization of issues for various domains
✓ Predefined templates are provided for ease of use
✓ Custom fields can be added to each binder
Web Forms
✓ Allows customer self-service via your website
✓ Optional secured link for added security
✓ Supporting documents can be added as needed
Reports
✓ Use filters and views for various kinds of reports
✓ Schedule and export in different formats
✓ Share reports via a Web link or Secured link
Email Capture
✓ Clients reports issue to a designated email address
✓ OfficeClip monitors the email account and captures issues
✓ Captured issues are automatically added to the binder
Rules
✓ Allows various actions based on the fields in the issue
✓ Receive notifications when the issue status is changed
✓ Allows taking proactive action for important issues
Notifications
✓ Receive notifications when the issue is saved
✓ Select different modes (email, sms, etc) to receive notifications
Track Time
✓ Track time spent on each issue
✓ Analyze total time spent on all issues through reports
Why Use Issue Tracker
Benefits of using Issue Tracker
What makes OfficeClip Issue Tracker unique?
- More value for money - Standard edition is Free for unlimited users
- Categorize similar issues in binders
- Import/export issues in CSV and XML formats
- Create user-defined fields
- Capture issues via email
- View entire lifecycle of an issue
- Use Online or Install on your machine or Private Cloud
Additional Information
OfficeClip Issue Tracking Software User Manual: Html
OfficeClip creates software products to manage contacts, customers and employees.
Available on
Products
Company
Quick Links
Contact
Chat
ShareAddress:
OfficeClip LLC3301 Buckeye Road, Suite 209
Atlanta, GA 30341
To Pay OfficeClip Invoices: click here
Tel: +1 770-448-7375
Support:ocsupport@officeclip.com
Sales:ocsales@officeclip.com