OfficeClip's Issue Tracker application helps you
to track and fix software issues.
This tool is simple, easy to use, and
Free for unlimited
users
.
✓ Allows categorization of issues for various domains
✓ Predefined templates are provided for ease of use
✓ Custom fields can be added to each binder
✓ Allows customer self-service via your website
✓ Optional secured link for added security
✓ Supporting documents can be added as needed
✓ Use filters and views for various kinds of reports
✓ Schedule and export in different formats
✓ Share reports via a Web link or Secured link
✓ Clients reports issue to a designated email address
✓ OfficeClip monitors the email account and captures issues
✓ Captured issues are automatically added to the binder
✓ Allows various actions based on the fields in the issue
✓ Receive notifications when the issue status is changed
✓ Allows taking proactive action for important issues
✓ Receive notifications when the issue is saved
✓ Select different modes (email, sms, etc) to receive notifications
✓ Track time spent on each issue
✓ Analyze total time spent on all issues through reports
OfficeClip Issue Tracking Software User Manual: Html