Issue Tracker for Organizations

OfficeClip's Issue Tracker application helps you to track and fix software issues.
This tool is simple, easy to use, and Free for unlimited users .

Free issue tracker screenshot
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✓ Allows categorization of issues for various domains

✓ Predefined templates are provided for ease of use

✓ Custom fields can be added to each binder

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OfficeClip Binders allows categorization of issues in various domains

Create webforms to track issues

Web Forms

✓ Allows customer self-service via your website

✓ Optional secured link for added security

✓ Supporting documents can be added as needed

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✓ Use filters and views for various kinds of reports

✓ Schedule and export in different formats

✓ Share reports via a Web link or Secured link

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Issue tracker reports

Capturing issues

Email Capture

✓ Clients reports issue to a designated email address

✓ OfficeClip monitors the email account and captures issues

✓ Captured issues are automatically added to the binder

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✓ Allows various actions based on the fields in the issue

✓ Receive notifications when the issue status is changed

✓ Allows taking proactive action for important issues

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Issue tracker rules

Receive notifications for saved issues


✓ Receive notifications when the issue is saved

✓ Select different modes (email, sms, etc) to receive notifications

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Track Time

✓ Track time spent on each issue

✓ Analyze total time spent on all issues through reports

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Track time for issues

Why Use Issue Tracker

Solve customer reported problem in a structured manner
Prioritize important issues to comply with the SLA
Learn more by viewing a detailed history of all issues
Let customer manage their issues via a secured site

Benefits of using Issue Tracker

Increase happy customers - solve their problems fast
Security - Share and restrict access to issues
Information - Allow detailed notes and document attachment with issues
Ease of use - A web-based and smartphone standard interface

What makes OfficeClip Issue Tracker unique?

  • More value for money - Standard edition is Free for unlimited users
  • Categorize similar issues in binders
  • Import/export issues in CSV and XML formats
  • Create user-defined fields
  • Capture issues via email
  • View entire lifecycle of an issue
  • Use Online or Install on your machine or Private Cloud

Additional Information

OfficeClip Issue Tracking Software User Manual: Html

Free Issue Tracker


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Atlanta, GA 30341

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Tel: +1 770-448-7375


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