Tutorial – Time Off and Accruals in OfficeClip

Reading Time: < 1 minute I got a few questions from some of our customers on proper use of the OfficeClip Time Off and Accruals. OfficeClip Time Off application has many features that can manage your employee’s vacation, leaves and … Read more

How to control access of OfficeClip Reports

Reading Time: < 1 minute After getting a query from one of our customers, I decided to do this quick video on how to: Provide OfficeClip Report Access to certain members (or roles) of your team. Manage Access at the … Read more

Thoughts on making web application HIPAA Compliant

Reading Time: 5 minutes If you are a web application developer or provisioning an application for health care, this article will provide some information on what you should be focus to be compliance with the current healthcare regulations. In … Read more

Tracking work history in OfficeClip

Reading Time: < 1 minute You can now track history of all the changes your coworkers made to OfficeClip. These changes can be seen in a consolidated form within OfficeClip’s history window. Changes to individual applications can be seen from … Read more

Free Support Ticket Management in OfficeClip

Reading Time: 4 minutes Efficient management and resolution of support tickets is key to customer delight and retention. OfficeClip Issue Tracker provides a free self-service support ticket management capability to manage your customer issues. This article explains how to … Read more

How to capture appointment requests from your website

Reading Time: 3 minutes If your organization provides professional services, it may be useful for your website to allow your visitors create an appointment. This tutorial walks you through the entire process of how to implement this using Group … Read more

How do you integrate customer service with your operation

Reading Time: 2 minutes Customer service, an often ignored or outsourced service, is key to an organization’s growth and survival. In today’s connected world, where prospective customers perform web searches before buying a product, the quality of the service … Read more

Bringing better collaboration to international teams

Reading Time: 4 minutes Today most Fortune 500 companies have offices in other countries like China and India. Small businesses can compete by using virtual teams to complete development projects. The challenge is how to manage projects where all … Read more

How to design of new filters in OfficeClip

Reading Time: < 1 minute Finding the right contacts from a list of, say 10,000 contacts, is time consuming. Filters are sometimes difficult for understand and use.   Consider the following: You want to send newsletters to all non-customers in … Read more