Record and fix software bugs quickly.
Track the complete lifecycle of customer tickets, software defects, and internal operations from submission until resolution. Available via cloud or install locally.
Trusted by Small Businesses and Teams Worldwide
Organize chaos with Custom Binders.
Differentiate issues across various domains effortlessly. Create separate ‘Binders’ to categorize tickets for IT Support, Human Resources, or Customer Service to keep data distinct and organized.
- Use predefined templates for quick setup
- Add custom data fields specific to each binder
- Securely store and separate departmental issues
Track Issues directly via Webforms.
Allow customer self-service by embedding issue submission forms directly onto your website. Make it easier for clients to report problems without leaving your site.
- Provide an optional secured link for added privacy
- Customers can attach supporting documents and notes
- Submissions automatically convert into trackable tickets
Everything you need for issue resolution.
A comprehensive toolkit designed for service teams, consulting firms, and internal operations.
Advanced Reports
Get a glance at all issues using in-built reports. Apply filters, schedule automated exports, and share securely via a web link.
Capture via Email
Clients can report issues to a designated email. OfficeClip monitors the account and automatically adds captured issues to the respective binder.
Escalation Rules
Ensure SLA compliance. Trigger proactive actions and receive automatic notifications whenever an issue’s status or priority changes.
Multi-Channel Alerts
Never miss an update. Receive real-time notifications when issues are saved or updated via Email, SMS, On-screen pop-ups, or Slack.
Integrated Time Tracking
Set time estimates for bugs. Track exact hours spent resolving each issue and analyze total team effort through comprehensive reports.
Client Portal
Provide a secure site for your customers. Let them log in, track the progress of their issues, and access detailed histories transparently.
Why choose OfficeClip?
Increase Happy Customers
Solve customer-reported problems in a structured manner to resolve issues significantly faster.
Prioritize & Comply
Sort out the most critical bugs first to guarantee you consistently meet your Service Level Agreements (SLA).
Maintain High Security
Share and restrict access to specific issues easily with role-based user management.
Unmatched Ease of Use
Navigate effortlessly with a responsive web-based standard interface that works flawlessly on smartphones.
What makes us unique? You choose how to deploy.
Whether you need cloud convenience or on-premise security, we have a solution.
Cloud (SaaS)
No installation required. Automated data backups are taken every 30 minutes. Discounts available on prepayment.
Start 30-Day Free TrialOn-Premise (Installed)
Install securely on your own computer or private cloud. Keep your data completely inside your own corporate firewall.
Start your Free TrialStandard Edition (Free)
Try the Standard Edition entirely for free with unlimited users. It never expires. Upgrade to Professional only when you need more features.
Get Free VersionHear from our customers
“We have been using OfficeClip tools for more than 10 years, to share corporate documents and track time for more than 100 associates.”
“Lots of functionality for the price. Great affordable solution for a small business. Was easy to get setup and begin using. Customer service is very responsive.”
Ready to increase your return on investment?
Sign up online today and start viewing the entire lifecycle of your issues in one place. Our team is available 24/7 to provide personalized support.
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