Contact Manager
A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more. This type of solution is gaining more and more popularity as companies want to be able to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems (Wikipedia).
With OfficeClip Contact Manager, in addition to tracking notes, events, tasks, documents, emails etc. you will be able to track customer issues and detail history of each changes. In addition, it allows you to send email campaigns to your prospects and customers.
Even though our Contact Management System is contact focussed, it can also track Accounts (Customers), Opportunities and Campaigns. Each application contains comprehensive canned and user-defined reporting that helps management get a 360 degrees view of all the contacts.
Timesheet Tracking
A time sheet is a method for recording the amount of a worker's time spent on each job (Wikipedia). Our Rule-based timesheet minimizes the front end reporting errors and compliance issues. An approval mechanism let managers approve employee timesheets before it goes to the accounting.
Expense Tracking
In common usage, an expense or expenditure is an outflow of money to another person or group to pay for an item or service, or for a category of costs (Wikipedia). OfficeClip provides an Expense Tracking system to track expenses for all the employees in the organization.
Issue Tracker
An issue tracking system (also trouble ticket system, Support Ticket or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees (Wikipedia).
