A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, a calendar, and much more. This type of solution is gaining popularity as more companies want to control all this information from a single integrated application instead of having different proprietary applications that utilize their own data collection systems (Wikipedia).
With contact manager you will be able to track prospects and customers and detail history of each change, in addition to tracking notes, events, tasks, documents, emails, etc.. In addition it allows you to send email campaigns to your prospects and customers.
Even though our contact management system is contact focused, it can also track accounts (customers), opportunities and campaigns. Each application contains comprehensively canned and user-defined reporting that helps management get a 360 degrees view of all the contacts.
Our timesheet feature allows your employees to enter and track hours, as well as daily descriptions of task and goals completed. It also gives you the ability to approve and deny employee hours before this data is routed to accounting.
The expense tracking system allows you keep track of employee, project and account expenses with ease.
OfficeClip Issue and Bug Tracker allow your company to keep a list of issues reported by customers or employees. The tracker also allows you to update and resolve reported customer issues.