Powerful Issue Tracking.
100% Free.
Streamline your support requests, track customer issues, and automate workflows without spending a dime. No credit card required.
Everything You Need in a Free Plan
Enjoy enterprise-grade features at zero cost. Perfect for growing teams.
Unlimited Users
Bring your entire team on board. There are no restrictions on the number of users in the free version.
5 GB Free Storage
Attach screenshots, logs, and documents to issues safely with generous free cloud storage.
15 Days History
Look back on your last 15 days of issue tracking history and analytics with comprehensive audit trails.
Free Mobile App
Manage tickets, respond to customers, and resolve issues on the go with our dedicated iOS and Android apps.
How will it help your business?
A simple, flexible process designed to resolve issues faster.
1. Create Binders & Forms
Set up different "Binders" to categorize issues (e.g., IT Support, Customer Service, Bugs). Customize fields to ensure you capture the exact information your team needs to solve the problem quickly.
2. Capture Issues Automatically
Users can submit issues via Webforms embedded directly on your website or through email. No more losing requests in overcrowded inboxes. Every submission automatically creates a trackable ticket.
3. Track Issues Across Devices
Stay connected with your team and customers wherever you are. Access your issue tracker seamlessly from your desktop, tablet, or via our dedicated iOS and Android mobile apps. Receive real-time push notifications so you never miss a critical update.
Advanced Features for Power Users
OfficeClip gives you the enterprise-grade tools you need to scale your operations effortlessly.
Time Tracking integration
Log billable and non-billable hours directly on tickets to monitor productivity and accurately invoice clients for support time.
Role-Based Access Control
Ensure data security by creating custom roles. Determine exactly who can view, edit, or manage specific binders and reports.
Automated Routing Rules
Build custom workflows that auto-assign issues to specific technicians based on priority, category, or customer status.
Custom Reports & Analytics
Gain insights into your team's performance with deep analytics. Create customizable visual reports and export them easily.
Customer Portal
Provide transparency by giving your clients a secure login to submit tickets, track statuses, and communicate with your agents.
Email Capture
Allows the server to capture issue information from customer emails and add it to the issue list.
Trusted by Teams Worldwide
"Using OfficeClip Issue Tracking allowed us to dramatically reduce our time spent on tracking customer feedback. The webforms capture everything perfectly."
"The ability to have unlimited users on the free plan is incredible. It integrates seamlessly with our workflow, making issue resolution faster than ever."
Frequently Asked Questions
Is the Free Issue Tracker really free?
What is Issue Tracker used for?
What is the limit on users?
How do I start the Free Trial?
Can I upgrade later?
Can customers submit issues from my website?
Ready to resolve issues faster?
Join thousands of teams using OfficeClip to streamline their support.
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