Do small businesses really need a CRM?

rapid growth with software implementation

Reading Time: 9 minutes Does my company need a CRM? How exactly will a CRM help my business? These and many questions related to CRM arise in the mind of many people. So, let us explore and try to … Read more

How Customer portal software benefits businesses?

online customer portal

Reading Time: 4 minutes A customer portal provides access to a limited set of data and functionality to your customers. You may not want to give complete access to your enterprise software to your customers due to the limitations … Read more

Effective Communication – a key to Team work

Miscommunication amongst the team

Reading Time: 4 minutes Miscommunication or lack of team collaboration is a vital threat for businesses. Similarly, not conveying proper ideas or information to team members can cause hindrances in the workflow, affecting the business and customer service in … Read more

Calendar Management for Businesses

Calendar management for events

Reading Time: 2 minutes Scheduling and planning goes a long way in organizing your personal and official work. Planning and managing things properly will create a smooth workflow for the day. Instead of using spreadsheets or emails for every … Read more

How can a shared contact manager help your business?

Detailed customer information

Reading Time: 3 minutes In today’s fast-paced world, it is impossible to remember every customer, their details, or past communication with them. When a team is working on leads or prospects, everybody needs to have access to detailed information … Read more

How to select a Mobile app for your business?

mobile-application

Reading Time: 4 minutes Mobile is the perfect example of what is enabling economic growth in the technology section. – Max Levchin As the above quote says, mobile apps and technology are all over the place. Today mobile apps … Read more

20 Free Contact Manager Software

contact manager features

Reading Time: 6 minutes While in a business, it is essential to organize data efficiently. For example, while following up with a customer, you should have all information in one place instead of searching it in different sheets. What … Read more

How follow-ups will improve your sales?

customer support

Reading Time: 4 minutes What is a Call list? An efficient follow-up strategy is crucial to increase sales and boost revenue. Follow-up with existing customers will help to sell more, consequently follow-up with leads will increase conversion and referrals. … Read more

Service Desk and its importance

resolve issues with support desk

Reading Time: 3 minutes What is a Service Desk? Developing software is a very challenging process. With every software release, there are chances of some bugs or issues cropping up, which hinders the smooth usage of the software. There … Read more