“The beauty of this system is that you do not need to have any expensive equipments to set it up. All it needs is a broadband connection and a usb headset”, says Steve Pavent. Integrating with the predictive dialer is saving at least 50% compared to the conventional dialer he was using with OfficeClip before. The workflow of this dialer is shown below:
The Predictive Dialer, once setup starts calling the prospect.
When the prospect answers the call, your representative answers the call
The dialer brings up the relevant contact in the OfficeClip Contact Manager screen
The representative looks at the scripts in OfficeClip and talks to the prospect
When the call is ended, the representative creates a follow up and if required routes the call to the next level agent
OfficeClip automatically routes all the relevant information to the next agent.
This video shows the whole thing in action!
To see how this dialer works, you can setup a demo by visiting https://www.officeclippro.com/dialer.html
Image Courtesy zigazou76
SK Dutta is a software architect and creator of OfficeClip Suite of products. He loves to design and develop software that makes people do their job better and more fun. He always explores ways to improve productivity for small businesses. He is also an avid reader in many areas, including psychology, productivity, and business.