A software development organization has to make sure that most of the Software Defects are Identified, Assigned, Tracked and Repaired within a fixed time. Service organization also has to deal with many Issues and has similar Tracking needs. Although some of these things can be accomplished by using the excel spreadsheet, flat files or homegrown database, things can quickly get out of hand. This demands the use of a professionally designed Web-Based Bug Tracker.

Availability of many Issue Trackers in the market makes it difficult for an organization to select the right software for its needs. The ultimate goal of an organization is to choose a Reliable Software that meets its requirements at the Minimum Investment . Often evaluators do not have enough time to go through most of the required features during evaluation before selecting a product. This article attempts to provide a logical way to evaluate an Issue Tracking Software matching organization needs with the features of the product.