CRM for small businesses with more advanced packages provides additional functionality.
For example, the ability to be able to group your customers according to specified criteria,
organize contacts into categories such as lead, potential, and customer,
clear presentation of relevant information, searching, and filtering, etc.
CRM solutions help you build detailed customer profiles for each of your clients.
It records each interaction your company has with leads and clients, including meetings, phone calls,
or emails. Since there's a record of past client activity and feedback, you can also determine if another solution
or service you offer may fit a client's unique needs, which can lead to better targeted upselling opportunities.
It is also a platform of synced customer information so all authorized employees can share information
about the business needs and expectations of every customer and lead. This cost-efficient solution can help maintain
a healthy and sustainable relationship with your clients.
How can CRM help to grow your business?
- Report Management: will provide its users with better insights into customer data,
which will help to analyze the trends and visualize customer requirements
- Sales Management: will help you to track your leads through opportunities.
Various stages for a prospect can be tracked.
- Marketing Management: will help you to manage campaigns and will
automate lots of other processes in marketing to help keep in touch with customers
- Calendar Management: will help you to schedule your business meetings and tasks.
- Document Management: will help you to store all the official documents in
one place so that whenever required, anyone from the organization
can access it at any given point of time.
- Invoice Management: helps to create quotes, estimates, and invoices for customers and can also get paid online.
- Communication: CRM system has various modes of communication like emails,
call-list, messaging social networking,
help to keep in touch with your customers on a regular basis.
How will OfficeClip CRM features help to manage your business activities?
Our CRM solutions include all the tools a small business requires for managing projects,
scheduling resources, generating invoices, and utilities for managing all aspects of customer relations.
It keeps track of all the details of contact and is also fully integrated with information like calendar,
tasks, tags, and documents.
- Notes - Created to organize and store multiple notes, has the option of
creating a public or private note.
- Social Networking - Easy integration with social networking sites.
- Documents - Attach documents to any application and securely share documents with the users.
- Emails - Helps set up a mailing list, organize folders, and can block and filter emails.
- Hierarchical Tags - Makes the grouping of contacts easy.