Efficient management and resolution of support tickets is key to customer delight and retention. OfficeClip Issue Tracker provides a free self-service support ticket management capability to manage your customer issues. This article explains how to … Read more
OfficeClip Suite consists of a Free Contact Management Software that can capture leads from your website. Once leads are in the contact manager, you can track, follow-up and convert them into accounts. This article shows … Read more
If your organization provides professional services, it may be useful for your website to allow your visitors create an appointment. This tutorial walks you through the entire process of how to implement this using Group … Read more
For many of our customers who have been sending me weekly emails about the new release, here it is! In this release we have enhanced the extranet and fixed few bugs. For more details please … Read more
OfficeClip Campaigns module can be used to send campaigns and newsletters for free as long as you have a SMTP account to send emails. If you are not sending huge number of emails, you can … Read more
We have finally released the new version 10.3.49! Thank you for your patience. Following are a partial list of things done in this release: CRM – Redesigned Google Sync with new API CRM – Tags … Read more
Customer service, an often ignored or outsourced service, is key to an organization’s growth and survival. In today’s connected world, where prospective customers perform web searches before buying a product, the quality of the service … Read more
Every business has different needs when it comes to tracking contacts, customers, opportunities, campaigns, etc. OfficeClip Contact Manager and CRM allow you to customize these entities in various ways. Following are few of … Read more
Today most Fortune 500 companies have offices in other countries like China and India. Small businesses can compete by using virtual teams to complete development projects. The challenge is how to manage projects where all … Read more
Many small business owners create goals for their company every year. A few owners think this process is a waste of time and decide things as they come. When creating goals, it is important to … Read more