Web Contact Manager

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Web Contact Manager - Compare Editions

Not all organization works in the same way and a single solution cannot be adopted by everybody. OfficeClip believes that it can serve you better by creating an array of solutions and empower you to tailor it to your business needs. Each edition provides the same security framework, same basic functionality and low cost of implementation. The table below presents details of each edition under different general categories.

Product Features
Feature Hosted Edition Premium Edition Professional Edition Comments
Customized Contact List Rename Field names, position and list values.
User-defined views Ability to create multiple views to access a subset of data.
Quick Contact Search Ability to do a quick search across all or some fields.
Detailed History Detailed history of all changes are shown
Track Activities Appointments, tasks, notes, emails can be associated with contacts.
Manage Campaigns Html and Text campaigns can be created and managed.
Track Documents Documents can be attached with individual contacts.
Show Issues Issues from the Web Bug &Issue tracker can be tracked with contacts.
Additional Features & Components
Feature Hosted Edition Premium Edition Professional Edition Comments
Web Issue Tracker Optional The OfficeClip Web Bug & Issue Tracker application is included.
Web Timesheet & Expense Report Optional The OfficeClip Web Timesheet & Expense Report is included.
MS Word Mailmerge Campaigns can be created in word using mail-merge. Requires free download of the mail-merge utility.
Mobile Access (Beta) Access Contact Manager information via mobile phone, blackberry and pocket pc.
MS Outlook Access (Beta) Synchronize contacts, events, tasks and notes with outlook.
Security and Roles
Feature Hosted Edition Premium Edition Professional Edition Comments
Unique Login Id
Role-based Privilege Allows creation of unlimited roles and assign privileges to the roles.
Manage object permission Allows owners and administrators to control the read/write/append and delete permission of each contacts or a set of objects.
Product Administration
Feature Hosted Edition Premium Edition Professional Edition Comments
Pre-defined Reports System defined fixed reports
Account Management Manage accounts in addition to contacts
Opportunity Management Manage opportunities in addition to contacts
Unlimited User-defined fields Unlimited user-defined fields can be added.
User-defined reports Reports can be created by selecting filter conditions and fields.
Publish input form Forms can be published on your website to capture visitor information in the OfficeClip Contact Manager.
Purchase and Support
Feature Hosted Edition Premium Edition Professional Edition Comments
License fee per-user per-month fee one-time user-based license one-time user-based license
Support & Upgrades (First year) Free Priority support Free Priority support Free Priority support Priority support emails are answered within few hours or within a day (depending on urgency).
Support & Upgrades (Subsequent years) Free 20% of license fee (optional) 20% of license fee (optional)
Installation support N/A Free Free Provided via email or remote desktop access
Telephone support Critical support available free. Normal support available for an additional fee of $20 per incident.