Pricing: Issue Tracker: Hosted Version
Standard Edition
$0 Free forever
For individuals and small teams
Free includes:
- No user or time limit
- Unlimited and free upgrades
- Free email support
- Unlimited file uploads
- Mobile Access and Customer portal
Professional Edition
$24 / user (one-time)
For startups and growing teams
Professional edition includes:
- Includes all features of free edition
- Yearly payment: 10% discount
- Free phone support
- 30-day free trial, no credit card
- Unlimited file uploads
Enterprise Edition
$96 / user (one-time)
For power users
Enterprise edition includes:
- Includes all features of Professional edition
- Yearly payment: 10% discount
- Free phone support
- 30-day free trial, no credit card
- Unlimited file uploads
Comparison Table:
Common Features
| Feature | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Limits | |||
| File Uploads | Unlimited | Unlimited | Unlimited |
| Support |
|
|
|
| Upgrades (optional) |
|
|
|
| Mobile Access | |||
| Customer Portal | |||
| Changing Logo and Branding | |||
Issue Tracker Features
| Feature | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Capturing Issues via web | |||
| Add Notes | |||
| Capturing Issues via Email | |||
| Customer Ticket Tracking | |||
| Color Coding | |||
| Project Templates | |||
| Scheduled Reports | |||
| Documents Attachment | |||
| Creating Knowledge Base coming | |||
| Issues Templates | |||
| Reports Designer | |||
| Notification Rules | |||
| Escalation Rules | |||
| Custom Fields | 1 | 5 | Unlimited |
Administrative Capabilities
| Feature | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Delegated Authentication | |||
| Manage Applications | |||
| Manage Email Templates | |||
| Roles and Privileges | |||
| SMS Messaging |
Customization and Programming Interface
| Feature | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Profiles | |||
| Site Customization | |||
| Rest/Soap Api |
Frequently Asked Questions
Signup for OfficeClip is simple and free, no credit card required.
To start your Free Trial, click the ‘Free Trial’ button at the top of the page, choose your version and click on ‘Register and Login’.
Our free trial is truly unlimited – explore all OfficeClip features without restrictions.
- Installed (On-Premise) Version: Deployed on your local infrastructure or private cloud (AWS, Azure).
- Hosted (Cloud) Version: A SaaS solution, accessed through a web browser, eliminating the need for installation.
Our dedicated support team is here to help! We provide phone support during business hours and 24/7 email support, where we strive to provide fast and helpful responses. You can also reach us via chat. We’re committed to resolving all your queries promptly.
Yes, you can add more users as your team grows.
Yes, you can switch plans as per your convenience. You can also switch from monthly payments to yearly payments and vice-versa. You can also change your plans from installed version to hosted version and vice-versa. For more information, please send message to OfficeClip Sales or call us.
We accept payment via Visa, MasterCard, American Express and Paypal. We also accept checks and payments via bank transfer.
Still have more questions?
You can connect us through live chat, send message to OfficeClip Sales or call us at +1-770-448-7375.
